Technical

The HIPAA Privacy Act protects all individually identifiable health information. This Protected Health Information (PHI) can be found in paper records as well as electronic records. Because the HeRO software may contain PHI, MPSC has taken precautions to ensure its safety: The HeRO software runs on hospital provided computers, typically a virtual server in the data center, under the protection of the hospital IT and physical security teams. The HeRO software does not transmit any PHI outside of the hospital network. Thereby, MPSC does not maintain or store any PHI in the Company computer systems. All of the calculations are performed on the server running HeRO in the hospital data center. The HeRO software has been validated with many anti-malware, anti-virus solutions. We strongly recommend and support that the hospital deploy their preferred package onto the server which runs the HeRO software. HeRO permits for the communication between the HeRO server and the HeRO viewing stations over SSL secure HTTPS protocols. We follow the minimum necessary standard. Since there is no need for MPSC to store PHI, we don't. For more information about PHI, please go to the HHS website on the topic.

The HeRO system takes up to 4 hours for the first HeRO score to be created for a patient.

HeRO can pull data from the physiological monitor network or use HeRO cables to connect directly to the physiological monitor. Please Contact us for more details to learn which options are available for you.

HeRO solo and duet, HeRO ES, and HeRO Symphony (when automatic ADT is enabled), will handle patient admit automatically. HeRO ES and HeRO duet do allow a "Clear Patient Data" function which has the effect of starting a new patient record. For HeRO standard without automatic ADT: Press the Log In button at the bottom right of the HeRO screen. Enter your User Name and Password. Go to the Patient Information tab. Press the New Patient button. Enter the patient’s Medical Record Number and Name. Press OK. Press the Log Out button at the bottom right of the HeRO screen.

At this time, HeRO ES is the only version that can be directly added to a specific physiological monitor. HeRO ES can be added to an iPC equipped Philips Intellivue MX700 or MX800 monitor.

The HeRO System is a combination of hardware and software. The hardware performs the data collection, and storage of the HeRO data. The HeRO software analyzes the collected data and serves the central and remote monitor allowing the health care professional to view the resultant information.

HeRO has been validated with a large number of multi-parameter physiological monitors. Chances are that we we can use yours.