We understand that you may have questions about HeRO. Many of the frequently asked questions are answered below.
The HIPAA Privacy Act protects all individually identifiable health information. This Protected Health Information (PHI) can be found in paper records as well as electronic records. Because the HeRO software may contain PHI, MPSC has taken precautions to ensure its safety:
- The HeRO software runs on hospital provided computers, typically a virtual server in the data center, under the protection of the hospital IT and physical security teams.
- The HeRO software does not transmit any PHI outside of the hospital network. Thereby, MPSC does not maintain or store any PHI in the Company computer systems.
- All of the calculations are performed on the server running HeRO in the hospital data center.
- The HeRO software has been validated with many anti-malware, anti-virus solutions. We strongly recommend and support that the hospital deploy their preferred package onto the server which runs the HeRO software.
- HeRO permits for the communication between the HeRO server and the HeRO viewing stations over SSL secure HTTPS protocols.
We follow the minimum necessary standard. Since there is no need for MPSC to store PHI, we don’t.
For more information about PHI, please go to the HHS website on the topic.
Please contact HeRO Support or your local representative for more information.
The HeRO system takes up to 4 hours for the first HeRO score to be created for a patient.
HeRO can pull data from the physiological monitor network or use HeRO cables to connect directly to the physiological monitor. Please Contact us for more details to learn which options are available for you.
No. An elevated HeRO Score (HeRO Score > 2.0) reflects only that the patient has heart rate patterns matching those of patient more likely to develop an infection. Clinicians must determine any diagnosis through standard diagnostic techniques, such as a physical exam, laboratory results, and cultures.
No. A patient that is presenting as sick should be treated as sick. A low HeRO Score should never be used to withhold treatment from a patient.
HeRO solo and duet, HeRO ES, and HeRO Symphony (when automatic ADT is enabled), will handle patient admit automatically. HeRO ES and HeRO duet do allow a “Clear Patient Data” function which has the effect of starting a new patient record.
For HeRO standard without automatic ADT:
- Press the Log In button at the bottom right of the HeRO screen. Enter your User Name and Password.
- Go to the Patient Information tab.
- Press the New Patient button.
- Enter the patient’s Medical Record Number and Name. Press OK.
- Press the Log Out button at the bottom right of the HeRO screen.
Every hour, the HeRO System produces a new HeRO Score. Each hourly score is based on the last 12 hours of heart rate data. The HeRO System identifies and quantifies abnormal heart rate characteristics that have been observed early in the course of neonatal infection. It takes about four hours for a patient’s first HeRO Score to be rendered.
The HeRO System shows both the current score and the trend for the last 5 days. All patients will have their own baseline. Upward and downward trends make it clear when that patient’s HeRO Score is changing.
The HeRO Score measures the amount of abnormal heart rate characteristics (decelerations and reduced variability) present in a patient’s heart rate pattern. The HeRO score is updated hourly and is shown as a numeric value. The trend of the HeRO Score is graphed over the last five days.
Installing HeRO into a hospital typically involves a project coordinating the IT teams and Biomedical/Clinical engineers at the hospital. As such, MPSC is unable to provide an evaluation unit of a full-scale HeRO System. With our new HeRO duet product, we are able to offer HeRO duet evaluation units on a limited basis. Please refer to the large, randomized clinical trial for a comprehensive study of the effectiveness of HeRO.
HeRO utilizes the patented Heart Rate Characteristics (HRC) technology that incorporates many innovations covering the methods, algorithms, and composition of the HeRO System. HeRO is the only product utilizing the HRC technology. Please check out our biography for a listing of these publications.
HeRO is a medical device that adheres to the regulations for the countries in which it is marketed. Furthermore, there are multiple configurations for HeRO. Please contact us for pricing specific to your NICU.
At this time, HeRO ES is the only version that can be directly added to a specific physiological monitor. HeRO ES can be added to an iPC equipped Philips Intellivue MX700 or MX800 monitor.
The HeRO System is a combination of hardware and software. The hardware performs the data collection, and storage of the HeRO data. The HeRO software analyzes the collected data and serves the central and remote monitor allowing the health care professional to view the resultant information.
HeRO has been validated with a large number of multi-parameter physiological monitors. Chances are that we we can use yours.
HeRO is non-invasive and utilizes your existing physiological monitor to collect data. There are several methods to connect HeRO to your monitor. Contact us to learn more.